The Challenge

We all know that customers show more trust in a knowledgeable salesperson that understands their products and how to best present their value to different segmented customers. Yet for a company, this is challenging to implement and achieve when:

• Salespeople are overwhelmed when they represent multiple product ranges in a region,
• They struggle to answer precise questions about the product from customers or when answering tenders,
• You need to capture a channel partner’s mindshare for your products and facilitate their knowledge,
• Your territory covers the whole world, multiplying the problem many times,
• Turnover of salespeople is high in certain regions, making it seemingly a never ending task…

Our Solution

At Product Training Online, we:

• Interview your Product Manager to understand the product, its key selling points, the competition and your positioning strategy,
• Design and create a bespoke, value focused, training course for your product, approved by your Product Manager,
• Focus on concisely presenting the essential information required for someone to be knowledgeable and effective in sales,
• Make it easier to consume through the use of short videos, structured content, and the same format across every product,
• Host the training course on our easy to use LMS (Learning Management System) platform for computers and mobiles,
• Manage the granting of access continuously as new salespeople arrive and others leave,
• Make the course available 24/7 for salespeople to ingest at their leisure in their time zone, or be able to refer to at any time,

In addition, we:

• Configure our RAG (Retrieval Augmented Generation) technology based multilingual AI Product Assistant,
• Deploy it to answer precise product related questions quickly, based only on your latest up to date documents,
• help salespeople answer customer queries or tender questions promptly and accurately,
• Let non-English speakers ask questions and get answers in their native tongue,
• Eliminate the need to search the manuals or bother the Product Manager.
• Maintain confidentiality of your information, with no leak to the Internet and no training of AI models.

Pricing

See our pricing page

Give us a try and quickly see your sales numbers improve…